Privacy Policy
We respect your privacy and appreciate all the trust you place in us. In this Privacy Policy we explain who we are, for what purposes we may use your data, how we treat it, who we share it with, how long we keep it, as well as the ways to contact us and exercise your rights.
Your data will only be processed by CANNALABiS This brand is responsible for processing personal data in compliance with the General Data Protection Regulation (GDPR). If you have any questions, please contact geral@cannalabis.pt
1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase a product from our store, as part of the buying and selling process, we collect the personal information you provide to us, such as name, address and email. When you browse our store, we also automatically receive your computer's internet protocol (IP address) in order to obtain information that helps us learn more about your browser and operating system.
The information you provide us is only intended to provide you with a service best suited to your characteristics and needs. As such, and for the purposes of delivering orders, payments and Customer Support contacts, we hereby inform you that your contact details and address will be transmitted to payment companies, transport companies and subcontracted service providers to carry out our service.
Email marketing: With your permission, we may send you emails about our store, new products and other updates.
This data processing will only be carried out with your consent, given at the time of registration. If you consent, you will receive marketing communications via email and SMS.
Consent to the processing of personal data for Marketing purposes may be revoked at any time.
Your data will be kept until you wish to delete it.
2 - CONSENT
How do we obtain your consent?
When you provide us with personal information to complete a transaction, such as your credit card information, place an order or arrange for a delivery, you agree to our collection and use of personal information for these specific purposes only.
If we ask for your personal information for a secondary reason, such as marketing, we will ask for your consent, where you will have the opportunity to opt out of us using your information for these purposes.
How can I withdraw my consent?
If after providing your data you wish to change this consent, you can do so whenever you want and thus prevent us from contacting you to obtain or disclose any information. To change this consent, please contact us via email geral@cannalabis.pt
3 - DISCLOSURE
We may disclose your personal information if we are required to do so by law or if you violate our Terms & Conditions.
4 - SHOPIFY
Our store is hosted on SHOPIFY, Inc. They provide us with the E-commerce platform that allows us to sell our products and services.
Your data is stored through Shopify, Inc. data storage. They store your data on a secure server protected by a firewall.
5 - THIRD PARTY SERVICES
In general, our suppliers will collect, use and disclose your information only to the extent necessary to enable the services they provide to be performed.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in relation to the information we are required to provide regarding purchase-related transactions.
For these providers, we recommend that you read their privacy policies so that you can understand how your personal information will be used by these providers.
Specifically, remember that certain suppliers may be located or have facilities that are in a different jurisdiction than either you or us. Therefore, if you wish to proceed with a transaction involving a third-party service provider such as Paypal, for example, your information may become subject to the laws of the jurisdiction(s) where the service provider or where its facilities are located. .
For example, if you are in Portugal and your transaction is processed by a payment gateway in the United States, your personal information used to complete the transaction may be subject to disclosure under United States law, including the Patriot Act. Whenever you leave our store's website or are redirected to a third-party website, you will be governed by the Privacy Policy or Terms & Conditions of that website.
6 - COOKIE POLICY
Cookies are used to improve our service. Some of the cookies are essential to guarantee the functionalities available, while others are intended to improve performance and user experience.
Essential cookies are intended for:
- remember what you add to the cart
- remember your order progress
Functional cookies are intended for:
- remember your account details
- ensure your connection is secure
- ensure the website is displayed consistently
- offer support
Performance cookies are intended to:
- improve website performance by reducing the number of pages you visit loading
- improve user experience
Targeting cookies are intended to:
- allow you to share and like on social media
- send information to other websites to personalize the advertising shown.
If you do not allow the website to use cookies, some pages and features will not function as expected. As an example, you will not be able to use the shopping list.
If you wish to delete cookies that are already on your computer, consult the "Help" section of your internet browser.
You can also find out more information about cookies and how to manage them on the website http://www.aboutcookies.org (English) or consult the "Help" section of your internet browser.